We're available Mon - Fri 9:00am - 5:00pm AEDT

TikTok

YouTube

MUSASHI

Welcome to the Musashi Help Center! Find answers, access resources, and get support for all Musashi products. Explore FAQs, issue guides, and expert tips to enhance your experience.

Musashi Help Center | Support, FAQs, and Resources

Musashi Black Friday Sale FAQs

Musashi Affiliate Program

Where is your creatine sourced from?

Is Shred and Burn best for weight loss and is it a meal replacement?

Do we test for heavy metals?

Is High Protein Informed Sport tested?

Are the Protein Powders gluten free?

What’s the difference between High Protein and Whey Protein?

For the bars that don't list "peanuts' in the ingredient list, is there still risk of peanut exposure?

Can we use Shred Matrix with Shred and Burn Protein Powder?

Is your creatine gluten free?

How much calcium is in a scoop of 100% Whey Powder?

What is the source of this Carnitine used in Carnitine capsules?

Is your creatine GMP certified?

Do the protein supplements contain an appropriate balance of all 9 essential amino acids?

Which wafer, crisps and protein bars variant has the lowest sugar content?

What form of B12 in Energy drinks thanks?

What are the calories and macros of the Sleep Recovery?

Product Specific FAQs

How do I track my order?

I need to change my shipping address

Wholesale Enquiry

Where do Musashi products come from?

Which Musashi products are vegan?

Which Musashi products are vegetarian?

Which Musashi products are halal suitable?

Top FAQ

Which Musashi products are formulated without gluten?

I’m an athlete and interested in your products but not sure where to start.

Can I speak with a nutritionist?

Why test for banned substances?

Our Informed Sport Certified Products

What is protein powder / what does protein powder do?

Does protein powder expire?

Does protein powder make you fat?

Is protein powder good for weight loss?

How much protein powder should I have / How many scoops of protein powder per day?

Is protein powder good for you?

What is the best type of protein powder / What protein powder should I use?

Can kids have protein powder?

When to take protein powder?

Can you have protein powder when pregnant?

How to use protein powder?

The Science

Directions

Ingredients

Nutrition Information

Is plant protein powder better than whey protein powder?

How to use plant-based protein powder / how to use plant protein powder

Does plant protein powder build muscle / is it good for building muscle?

Do plant-based protein powders work? Are plant protein powder good?

Is plant-based protein powder good for weight loss?

Are plant-based protein powders safe?

How is plant protein powder made?

Can you mix collagen with plant-based protein powder?

Is plant protein powder bad for kidneys?

Does plant-based protein powder cause acne?

How much plant protein powder per day?

Can we use expired protein powder for plants?

What's the best plant protein powder?

Plant Protein Powder FAQ

High Protein Powder

100% Whey Protein Powder

Whey Ingredients Glossary

Ingredients Glossary

Shred and Burn Protein Powder

Protein Powder FAQ

Are protein bars good for you / Are protein bars healthy? / Are protein bars bad for you?

Are protein bars good for weight loss / fat loss?

How many protein bars per day / should you eat in a week?

How many calories is in a protein bar?

When to eat protein bars?

Do protein bars make you fat?

How much protein in a bar?

Do protein bars make you gassy?

Why protein bars?

Protein Bars and Snacks FAQ

What is Musashi Energy and how is it different?

Are energy drinks bad for you?

What is taurine in energy drinks?

How long do energy drinks last?

How many energy drinks is too much?

How much caffeine in energy drinks?

Are energy drinks addictive?

Are sugar free energy drinks bad for you?

Do energy drinks make you fat?

Why do energy drinks make me tired?

Drinks

What is Creatine?

Is creatine a steroid?

What does creatine do?

When to take creatine?

How to take creatine?

How to start taking creatine / How to load creatine?

Can you mix creatine with protein / Can you put creatine in coffee?

How much creatine should I take?

Should I take creatine?

Is creatine safe?

Which creatine is best?

How long does creatine take to work?

What happens when you stop taking creatine?

Does creatine cause acne?

Should I take creatine while trying to lose belly fat?

Does creatine expire?

What is creatine kinase?

What level of creatine kinase is dangerous?

Does creatine make you gain weight?

Is creatine pre workout?

Is creatine vegan?

Is creatine a protein?

Where does creatine come from / Is creatine natural?

Can you dry scoop creatine?

What is creatine monohydrate?

Do you take creatine before or after a workout?

Does creatine increase testosterone?

Is creatine safe for teens?

Does creatine make you look fat?

Does creatine cause baldness / hair loss?

Creatine Monohydrate Powder

Creatine 120 Capsules

Creatine FAQ

Fat Metaboliser with Carnitine

BCAA 60 Capsules

Beta Alanine 96g

Supplements

Products

How to Order?

How do I cancel my order?

Can I change my shipping address?

How to update my email address?

How to update my name?

How to update my sport?

How do I apply promo/discount codes?

How do I use my Rewards points when I order?

What are your payment options?

How can I change my payment method?

Account & Order Management

Do you offer free shipping?

How long does delivery take?

How much does shipping cost?

Do you require a signature for delivery?

Can I split my order to different addresses?

Shipping

What do I do if my item(s) arrives damaged?

What do I do if I receive the wrong item in my order?

Policy on Return Requests

My order was marked delivered but it’s not here.

Return & Replacement

About Musashi

Stockists

Blogs and Articles

Musashi Podcast

Manufacturing

Informed Sports Certification

About Us

Sign up for Musashi United

Why Join Musashi United?

Refer a Friend Program

Musashi Loyalty Tiers

When was Musashi United Rewards created and launched?

How to Earn and Redeem Rewards

Membership Rewards

Musashi United

Meet our Athletes

Why does Musashi sponsor athletes?

Become An Ambassador

Team of the Month Application

Musashi My Way Ambassadors

Athletes & Ambassadors

Earn big with Musashi! Promote Australia & NZ’s #1 Sports Nutrition Brand and unlock high earnings, exclusive perks, and top-tier support. Join now to learn more!

Find answers to all your questions about Musashi products! Explore our Product-Specific FAQs for details on ingredients, usage, and more to help you make the best choice for your fitness journey.

Discover the top FAQs in the Musashi Help Center! Find quick answers to common questions about our products, usage tips, and support resources to enhance your experience with Musashi.

Explore the Musashi Products FAQ to find answers about our range, benefits, and usage. Get the insights you need to make informed choices for your fitness journey. For more details, email customerservice@vitaco.com.au.

Have questions about managing your Musashi account or orders? Our FAQ section covers everything from account setup and order tracking to returns and exchanges. Get the answers you need to make your experience seamless!

Got questions about shipping with Musashi? We’re here to help! Check out our FAQs for details on delivery times, shipping costs, tracking your order, and more. Find the answers you need today!

Musashi's return guidelines are designed to support you if there’s an issue with your order. Learn more here!

Unleash your inner champion with Musashi! Discover our journey of passion and quality nutrition that fuels your fitness goals. Join the crew—let's turn those gains into legendary tales!

Discover Musashi United and sign up for exclusive membership rewards and benefits. Join today to unlock perks designed to enhance your experience and support your athletic journey!

Meet Musashi Athletes & Ambassadors and be inspired by their journeys! Discover how they embody the Musashi spirit and unlock your potential. Join us and elevate your performance today!

All articles

Categories